Electrical repair guidance for Magna: Describe the symptom without opening equipment: a lost circuit, repeated breaker operation, flickering or an inoperative device. Get the details ready for a provider callback.
Choose the issue or project. Know what to describe before you call.
Explain the purpose of the visit: a renovation plan, a specific fault, a purchase-related concern or an assessment of existing equipment. Get the details ready for a provider callback.
Read the guide 02Start with the reason for the project: damaged equipment, new loads, a renovation or a service-capacity concern. Get the details ready for a provider callback.
Read the guide 03Share the vehicle or charger model, expected parking position and desired charging arrangement. Get the details ready for a provider callback.
Read the guide 04Describe the use of each space, the fixture positions and any controls you want changed. Get the details ready for a provider callback.
Read the guideDescribe the symptom without opening equipment: a lost circuit, repeated breaker operation, flickering or an inoperative device.
For a business-space change or a home workshop, describe the actual equipment and property use rather than requesting a generic outlet. Ask the electrician to assess the supply and explain any permit or utility involvement. A residential service visit should not be assumed to cover commercial equipment.
Assessment questions, estimate comparisons and a preparation checklist, published once for the region.
Specific questions help you get a useful answer from a provider.
Explore all FAQsRepeated operation of a protective device needs an appropriate assessment. Describe the affected circuit and connected equipment to the electrician rather than repeatedly trying to reproduce the fault. Do not open the panel or touch exposed equipment.
For a business-space change or a home workshop, describe the actual equipment and property use rather than requesting a generic outlet. Ask the electrician to assess the supply and explain any permit or utility involvement. A residential service visit should not be assumed to cover commercial equipment.
Describe the problem, your location and how to reach you. A request does not confirm an appointment.
Request A CallTap to call(888) 271-0015For an immediate threat to life or safety, contact emergency services. This form is for service enquiries.